Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last Updated: December 23, 2025

Introduction

Buy9ja Digital Market Limited ("Buy9ja", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

By using Buy9ja, you consent to the practices described in this Privacy Policy. Please read this policy carefully.

Information We Collect

Account Information

  • Full name and contact details
  • Email address and phone number
  • Password (encrypted)
  • Profile photo (optional)

Delivery & Payment

  • Delivery address and landmarks
  • Bank account details (for transfers)
  • Transaction history
  • Card info (processed securely by partners)

Vendor Verification

  • Government-issued ID (NIN, Passport)
  • Business registration (CAC)
  • Tax Identification Number (TIN)
  • Proof of address

Usage Data

  • IP address and device info
  • Pages viewed and search queries
  • Location data (approximate)
  • Cookies and tracking data

How We Use Your Information

Service Delivery

Process orders, facilitate delivery, and manage your account.

Communication

Send order updates, support responses, and important notifications.

Security

Detect fraud, verify identities, and enforce our terms.

Personalization

Recommend products and customize your browsing experience.

Your Privacy Rights (NDPR)

Right to Access

Request a copy of your data.

Right to Rectify

Correct inaccurate info.

Right to Erasure

Request account deletion.

Right to Object

Opt-out of marketing.

Data Portability

Get data in readable format.

Contact Us About Privacy

If you have questions regarding this Privacy Policy or our data practices, please contact our Data Protection Officer.

privacy@buy9ja.app Contact Support