How can we Help?

Buying on Buy9ja

How do I place an order?
Browse products, add items to your cart, and proceed to checkout. You'll need to create an account or log in. Follow the prompts to enter your delivery details and make payment.
Is my money safe?
Absolutely. We use an escrow system. Your payment is held securely by Buy9ja and is only released to the vendor after you have received and confirmed your order.
How long does delivery take?
Delivery times vary by location and vendor. Typically, deliveries within the same state take 1-3 days, while interstate deliveries take 3-7 days.

Selling on Buy9ja

How do I become a vendor?
Click on "Sell Now" or "Register Vendor". Fill out the application form, upload your ID for verification, and pay the one-time registration fee. Once verified, you can start listing products.
What are the fees?
We charge a one-time verification fee of ₦5,000. After that, we take a small commission (5%) on each successful sale. There are no monthly subscription fees.

Still need help?

Our support team is available Mon-Fri, 8am-6pm.

Contact Support